Imprint
Shipping Costs
We dispatch from 8700 Küsnacht, Switzerland, to the delivery address indicated by you.
CH/LI:
Shipping within Switzerland CHF 9.00
Ready to be shipped within 1-3 days. We ship with Swiss Post.
EU:
Shipping into an EU country CHF 57.00
Custom taxes are not covered by us and depend on the country you live in.
Ready to be shipped within 1-3 days. We ship with FedEx.
REST OF THE WORLD:
If you wish to have your order shipped to another country, we will realize the dispatch for you individually. Please send us an email to [email protected].
Returns
You can return your purchase after receipt as follows:
Within 7 days: money back in the value of the returned goods.
Shipping costs will not be refunded.
Return shipping
All articles to be returned must be sent to the following address in mint condition, in the original packaging and include an order confirmation or receipt:
Sonja Frey Returns
Post box 555
8700 Küsnacht
Switzerland
In the following cases a return cannot be guaranteed:
- Care products cannot be returned
- Traces of use on the product
- Products without original packaging
- Products that have been damaged during return shipment
- Items lost during return (we recommend that you keep your return receipt and tracking number)
Exchanges
An exchange of online purchases is not possible. A new order must be placed on the online shop.
Payment Methods
At sonjafrey.com you can choose between the following payment methods:
CREDIT CARDS
PAYPAL
Legal Information
This internet presence is operated by:
Sonja Frey
Post box 555
8700 Küsnacht
Switzerland
E-Mail: [email protected]
Instagram name: sonjafrey.sonicares
The entire website is subject to Swiss legislation. All rights reserved. All texts, pictures, graphics, video and animation files are subject to copyright and other laws for the protection of intellectual property. This website is for personal, non-commercial use. Without prior approval by Uniqare or by the respective copyright owner, any content on this site may not be copied, distributed or published. Some logos, word and image marks are protected by third parties and may not be used without permission.
Designed by Studio Frey AG, Forchstrasse 234, 8032 Zürich, www.studio-frey.com.